I have to say, everyone there is super friendly, I came in thinking “car people”, and left with a positive insight. Just normal people. I’ll buy my next car from them for sure
Best Acura Service in the Indianapolis area... 10X better than EdMartin
great work and service. on time finish
Even though I drive a Honda Civic the service was exceptional. Definitely coming back for service.Six months later - thank you for telling me I didnt need service when what I thought I was hearing was squeaky brakes. I'll be back when it it time to get the work done.
We have been customers of Hubler Acura's Service department for the last two years. We have been amazed at how fast they get us in and get our car back to us. They also do a good job of diagnosing issues and haven't ever tried to rip us off on unnecessary and costly repairs. If you do have to wait at the dealership, their lounge is fantastic, kid friendly, and actually a comfortable place to spend a few minutes. We have always received excellent customer service there and liked their service department so much that we decided to give the sales department a chance the next time we needed another car. That time finally came, and over the weekend we purchased a new car. Our sales rep, Sean DeCosta, was super patient, showed us several cars, and helped us find a very good deal that worked for our budget. He never tried to push us into costlier option packages, and was very transparent and honest with us about pricing. We had never leased a car before, and Sean took a lot of time to carefully explain the terms of the lease and what we could expect so that there would be no ugly surprises down the road. We ended up buying the car that day and we are looking forward to working with Hubler Acura in the future. Buying a car can be a tremendous hassle filled with pushy and inattentive sales people who are just in it for a quick hit and never care if they see you or work with you in the future. Hubler Acura is the complete opposite of that, and they seem to want to build a long term relationship rather than just make a quick buck. Barb in financing was tremendously helpful as well. It was the most positive car buying experience we have ever had. Even the sales staff who didn't work with us or make a dime from our purchase were amazingly helpful. We weren't on the lot for more than three minutes before someone offered to help us, and everyone we dealt with was genuine and friendly, not corny and fake like you find nearly everywhere else. I highly recommend this dealer and Sean in particular; thank you for providing us with such a positive experience! We love our new car!
Good service. The two sales guys were excellent, friendly and easy to work with.
Awesome people that care for the customer first.
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